Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
When you use VoltMate, we collect information to provide and improve our services. This includes:
- Account Information: Your name, email address, phone number, and profile details you provide.
- Tesla Verification Data: Information used to verify your Tesla ownership, such as your Tesla account connection or vehicle registration.
- Profile Content: Photos, bio, preferences, and other content you add to your profile.
- Usage Data: How you interact with the app, including matches, messages, and features you use.
- Device Information: Device type, operating system, and unique device identifiers.
- Location Data: With your permission, your location to show nearby matches and events.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Verify your Tesla ownership status.
- Match you with compatible users based on your preferences and profile.
- Enable communication between matched users.
- Organize and facilitate group events and road trips.
- Improve our services and develop new features.
- Send you updates, notifications, and promotional content.
- Ensure the safety and security of our community.
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: Your profile information is visible to other VoltMate users based on your privacy settings.
- Service Providers: We work with third-party companies that help us operate our services (hosting, analytics, customer support).
- Legal Requirements: When required by law or to protect the rights and safety of our users.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest.
- Secure authentication and access controls.
- Regular security audits and monitoring.
- Employee training on data protection practices.
While we take reasonable precautions, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have control over your personal information:
- Access and Update: You can access and update your profile information at any time through the app.
- Delete Your Account: You can request deletion of your account and associated data.
- Marketing Preferences: You can opt out of promotional emails and notifications.
- Location Services: You can enable or disable location sharing in your device settings.
- Data Export: You can request a copy of your personal data.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes.
7. Children's Privacy
VoltMate is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@voltmate.app